bd89bd Privacy Policy

1 Introduction and Purpose

bd89bd is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy explains what types of information bd89bd collects, how that information is used, and how we ensure the security of your data.

By registering an account on our platform or using any of our services, you acknowledge that you have read, understood, and agreed to the terms of this policy. If this policy changes, we will post a notice on the website and the "Last Updated" date will be revised.

2 What Information Is Collected

bd89bd collects different types of information for different purposes. A detailed description of the information collected is provided below:

2.1 Personally Identifiable Information

At the time of account registration, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — minimum 21 years)
• Email address
• Mobile number
• Residential address
• National ID card or passport number (when identity verification is required)

2.2 Financial Information

To process secure transactions, we handle the following information:

• bKash, Nagad, Rocket, or Upay account number
• Deposit and withdrawal history
• Transaction amounts and dates
• Visa or Mastercard card summary details (full card numbers are never stored)

2.3 Technical Information

Information collected automatically while using the website:

• IP address
• Browser type and version
• Device type and operating system
• Date, time, and duration of visit
• Cookie and local storage data
• Referral URL

2.4 Gaming Activity Information

• Play history and statistics
• Bonus and promotion usage records
• Session duration and activity logs
• VIP level progress and rewards history

3 Purpose of Data Collection

bd89bd collects and uses your information only for the following legitimate purposes:

• Account Management: To create, verify, and manage your account.
• Service Delivery: To provide gaming services, bonuses, and promotions.
• Financial Transactions: To securely process deposits and withdrawals.
• Identity Verification: For anti-money laundering (AML) and fraud prevention.
• Customer Support: To resolve your questions, complaints, and assistance requests.
• Responsible Gaming: To monitor play patterns and ensure safe gaming.
• Communications: To send important updates, policy changes, and security notices.
• Service Improvement: To improve platform performance and user experience.
• Legal Obligations: To comply with applicable laws and regulations.

4 Sharing Information with Third Parties

bd89bd does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

To operate our platform, we use trusted third-party services, such as payment processing services (bKash, Nagad, Rocket, Upay), game software providers, and technology infrastructure providers. These partners receive only the minimum information necessary to deliver their specific services and are required to follow standards consistent with our privacy policy.

4.2 Legal Obligations

We may be required to disclose information under a court order, a valid request from a government authority, or another legal requirement. Such disclosure will only be made when it is legally unavoidable.

4.3 Fraud and Security

Information may be shared with regulatory bodies or law enforcement authorities as needed to prevent and investigate fraud, money laundering, or other illegal activities.

5 Data Security Measures

bd89bd uses industry-standard technology and processes to ensure the security of your information. Our security measures include:

• SSL/TLS Encryption: All data transmission between the website and servers is encrypted.
• Database Encryption: Stored sensitive information is kept in encrypted form.
• Access Controls: Only authorized staff have access to the information they need.
• Firewall and Security Monitoring: Round-the-clock network monitoring and intrusion detection systems.
• Regular Security Audits: Periodic security testing conducted through third parties.
• Two-Factor Authentication: The option to add an extra layer of security to your account.

While we take the highest security precautions, no internet-based system is 100% secure. We therefore ask that you use a strong password and do not share your account details with anyone.

6 Cookies and Tracking Technologies

bd89bd uses cookies and similar tracking technologies on the website. Cookies are small text files stored in your browser.

6.1 Types of Cookies

• Essential Cookies: Required for the basic functionality of the website — login sessions, security tokens, and so on.
• Functional Cookies: Help remember your preferences and settings.
• Analytics Cookies: Analyze website traffic and user behavior to improve the platform.

6.2 Cookie Controls

You can disable cookies by changing your browser settings. However, disabling essential cookies may cause certain important features of the website — such as login and payment — to not work properly.

7 Data Retention Period

bd89bd retains your personal information only for as long as it is needed. Retention periods are as follows:

• Active Account Data: Retained for as long as the account remains active.
• Financial Transaction Records: Retained for a minimum of 5 years in accordance with legal obligations.
• After Account Closure: Even after an account is closed, certain information may be retained for a specified period due to legal and regulatory requirements.
• Logs and Technical Data: Generally retained for up to 12 months.

Once the retention requirement ends, data is securely deleted or anonymised.

8 User Rights

bd89bd respects your rights regarding your information. You have the following rights:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances.
• Right to Object: The right to object to the processing of your information for specific purposes.
• Data Portability: The right to receive a copy of your information in a structured format.
• Withdrawal of Consent: The right to withdraw consent where processing is based on your consent.

To exercise these rights, please contact us at the email provided in the contact section below. We will process your request as quickly as possible.

9 Protection of Minors

bd89bd strictly prohibits use of the platform by anyone under the age of 21. We do not intentionally collect any information from minors. Age is verified at the time of registration and additional identity verification may be required in cases of doubt.

If we become aware that we have unintentionally collected information from a person under the age of 21, that account will be closed immediately and the relevant information will be deleted.

10 Links to Third-Party Websites

The bd89bd website may occasionally contain links to third-party websites, such as those of game software providers. Clicking these links will take you outside of bd89bd's control. We are not responsible for the privacy policies or data protection practices of those sites. We recommend reading the privacy policy of any third-party site before visiting it.

11 Changes to This Policy

bd89bd may update this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:

• Displaying a notice on the website.
• Sending a notice to your registered email.
• Changing the "Last Updated" date on this page.

Continued use of the platform after any changes will be considered as your agreement to the updated policy.

12 Contact

If you have any questions or concerns about this privacy policy, or wish to exercise your rights regarding your information, please contact us through the following: